EFFECTIVE 2026-01-01

Privacy Policy

01 / WHAT WE COLLECT

Account email, shipping address, order history, basic device telemetry, and any messages you send to support. We do not collect biometric data, race, or political opinion.

02 / HOW WE USE IT

Fulfilling orders, fraud prevention, customer support, and improving our product. We do not sell personal data.

03 / WHO WE SHARE WITH

Payment processor (Stripe), shipping carriers, and analytics. Each is bound by a data-processing agreement.

04 / RETENTION

Account data for the life of the account. Order records for 7 years to satisfy tax law. Marketing data until you opt out.

05 / YOUR RIGHTS

Access, correction, deletion, portability, objection. Email privacy@flexforge.bd to file a request. Response within 30 days.